Your Privacy, Our Promise. Compliant & Clear.

Last Updated: 19 May 2026

Welcome to QT FM! We are committed to protecting and respecting your personal data. This privacy policy explains how we collect, process, and protect any personal information you provide when using our website and services.

1. Who We Are (Data Controller)

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is QT FM STUDIOS.

For all data protection enquiries, or to exercise your legal rights, please contact our team at:

Email: legal@qtfm.co.uk

2. What Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you when you interact with our station:

• Identity & Contact Data: Name, email address, and phone number (provided voluntarily if you email us, submit a form, or enter a competition).
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and approximate geographic location.
• Usage Data: Information about how you use our website, pages visited, time spent on the site, and the audio stream you listened to.

3. How We Use Your Information (Legal Basis)

Under UK data protection law, we will only use your personal data when the law allows us to. We rely on the following legal bases:

A. Consent

Where you have explicitly given us permission, such as signing up for a newsletter or accepting non-essential cookies. You have the right to withdraw this consent at any time.

B. Legitimate Interests

We process your data where it is necessary for our legitimate business interests (and your interests and fundamental rights do not override those interests), including:

• Audio Delivery: We require your IP address to successfully transmit the live audio stream to your device.
• Localised Services: We use your approximate location coordinates to request relevant weather data from Open-Meteo and BigDataCloud. This location data is processed instantaneously and is not stored on our servers.
• Analytics: To monitor website traffic and understand listener behaviour so we can improve our programming and user experience.
• Security: To administer and protect our business and this website, including troubleshooting and fraud prevention.

C. Contract

If you enter a competition, we process your data to fulfill a contract with you (i.e., to notify you if you win and to deliver any prizes).

4. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, and third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. AI-Generated Content Disclaimer

This website has been designed with the assistance of Artificial Intelligence (AI). While we strive for accuracy, AI systems may occasionally generate incorrect information, including but not limited to, incorrect telephone numbers, physical addresses, or fictional contact details.

QT FM STUDIOS provides this website on an "as-is" basis and does not warrant the total accuracy of all AI-generated details. If you identify an error, please email us at legal@qtfm.co.uk so we can rectify it.

6. Google AdSense & Advertising

We use Google AdSense to serve advertising on this website, allowing us to keep our radio stream free for you to listen to.

• Third-Party Vendors: Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.
• Advertising Cookies: Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

You can learn more about how Google uses your data here: How Google uses data when you use our partners' sites or apps.

You can opt out of personalised advertising by visiting Google Ads Settings.

7. Other Third-Party Services

We do not sell your personal data. However, we use trusted third-party service providers to help run our broadcasting operations:

• Streaming Provider: Our audio stream is hosted by Kane Productions. They receive your IP address strictly to deliver the audio content.
• Weather Services: Open-Meteo and BigDataCloud receive anonymous location coordinates to provide the local forecast display.
• RSS Feeds: Content from BBC News and Sky Sports is embedded via public RSS. Clicking these links connects you directly to their respective servers.

8. Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information.

• Essential Cookies: Strictly necessary for the site to function (e.g., remembering your audio player preferences and cookie consent choice).
• Performance Cookies: Allow us to measure and analyse site traffic.
• Advertising Cookies: Used by advertising partners like Google AdSense to serve relevant ads (see Section 6).

You can configure your browser to refuse all or some cookies. However, note that disabling essential cookies may impact the functionality of our media player.

9. Your Legal Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal information.
• Right to Rectification: You can ask us to correct information you think is inaccurate or complete information you think is incomplete.
• Right to Erasure: You can ask us to erase your personal information under certain conditions.
• Right to Object/Restrict: You have the right to object to or restrict the processing of your personal data under certain circumstances.

10. How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us at legal@qtfm.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk

11. Credits & Open Source Licensing

QT FM is built using several incredible free and open-source tools. We would like to acknowledge and thank the following services:

• Photography: Background imagery provided by Unsplash under the Unsplash License.
• Icons: Interface icons provided by FontAwesome Free under the SIL OFL 1.1 and MIT License.
• Weather Data: Live meteorological data provided by the Open-Meteo API (Non-Commercial Open Source).
• Location Data: Geolocation routing provided by BigDataCloud Client-Side API.
• News & Sport Aggregation: Headlines syndicated via public RSS feeds from BBC News and Sky Sports.
• Album Artwork: Fetched dynamically via the Apple iTunes Search API.